Terms of Service

The agreement between you and the operator of OhPlayer for use of the hosting, embedding and AI features.

Last updated 16 October 2026

Who these terms are between

These terms are between you and OhPlayer, a business registered in Poland at aleja Grunwaldzka 472B, 80-309 Gdańsk ("we", "us"), the operator of OhPlayer. By creating an account or using the service you agree to these terms. These terms are for business customers: by using the service you confirm you act for a business and not as a consumer.

Your account

You sign in with Google. We receive your verified email address, name and Google subject identifier. You are responsible for activity under your account and for keeping access to your Google account secure. You must be old enough to enter a binding contract in your country.

Plans, trial and billing

• You can try the editor on one private video for free, without a card. Free preview videos are not published.
• Publishing starts a 14-day trial of the plan you choose (Lite $24/month or $240/year, Pro $79/month or $790/year). The trial needs a card.
• During the trial, storage is limited to 25 GB, AI to 2 hours, and delivery to 200 GB over the trial. Trial watch pages are not indexed by search engines.
• Unless you cancel before the trial ends, the subscription starts and renews at the checkout price for the billing period you chose.
• Paid plans are billed monthly or yearly in advance through Stripe, at the price shown at checkout. Prices exclude applicable taxes, which Stripe Tax adds where we are registered to collect them.
• You pay for storage and AI usage. Playback is included on both plans without bandwidth charges or a traffic limit. Abuse is handled under the Fair Use Policy.
• Payments and card details are handled by Stripe. We do not store full card numbers.
• We may change prices with notice before your next renewal.
• You can cancel at any time. Cancellation stops future renewals. Studio uploads stop when the paid period ends. Published videos keep playing until the end of that period plus a 3-day grace, then public players pause until you renew. We do not refund partial periods, unused time or unused storage.
• An account whose plan or trial ended is deleted, with its videos, analytics and leads, 90 days after the 3-day playback grace ends. We email the account owner 7 days before. Starting a plan before then keeps everything.

Your content

You keep ownership of the videos, captions, images and text you upload. You grant us a licence to store, encode, deliver, display and process that content only to provide the service and as you direct it to be published.

You confirm you have the rights needed to upload and publish your content. Anyone with a published playback or embed URL can access it. Public embeds are public.

When we process personal data for you, such as your viewers' events and the leads your videos capture, the Data Processing Agreement at ohplayer.com/dpa applies and forms part of these terms.

Aggregated and de-identified data

We may create aggregated, de-identified statistics from usage and outcomes, for example typical completion rates or drop-off patterns, and use them to operate, improve and provide benchmarks across accounts. Aggregated data does not identify you or your viewers and does not include your content or your identifiable lead data. The Privacy Policy explains the personal data we process.

AI features

AI features propose changes; they do not act on their own. A person approves every recut or placement before it is applied. AI output may be inaccurate or incomplete, and you are responsible for reviewing anything before you publish it.

Acceptable use and fair use

Your use must comply with the Acceptable Use and Fair Use Policy. In short: OhPlayer is for marketing, product, sales, training, course and other business video. It is not a general CDN, a live-streaming service or a VOD resale platform.

Prohibited content and reports

OhPlayer is for business video. We do not host, and you must not upload, publish or link to:

• Pornography, sexually explicit material or nudity intended to arouse.
• Any sexual or sexualized content involving minors, including child sexual abuse material.
• Abuse, torture or cruelty towards people or animals, or non-consensual intimate content.
• Content that promotes, encourages or instructs suicide, self-harm or eating disorders.
• Graphic violence or gore, terrorist or violent extremist content, or threats and harassment.
• Hate speech, content you do not have the rights to publish, or other content that is illegal or harmful to viewers.

Enforcement

Accounts that upload prohibited content are terminated immediately and without prior notice, and their videos stop playing and are removed. No refund is given. We tell the account owner the reason after removal.

Report a video with "Report video" in the player's right-click menu, or email hello@ohplayer.com with its link. We disable public playback promptly while we review a report and cooperate with lawful requests. Where the law requires, we preserve originals (for 90 days) before deletion and report child sexual abuse material to the Polish Dyżurnet.pl hotline and NCMEC.

Availability and changes

The service is offered as-is during the current preview period and we do not promise a specific uptime. We may add, change or remove features. We may suspend or end the service with reasonable notice.

Suspension and termination

We may suspend or terminate an account that breaches these terms, the Fair Use Policy, or the law, or that puts the service or other customers at risk. Prohibited content leads to immediate termination, as described above. You may stop using the service and cancel at any time. After termination we remove your content through the deletion process described in the Privacy Policy.

Disclaimers and liability

The service is provided without warranties beyond those that cannot be excluded by law. To the extent permitted by law, our total liability is limited to the fees you paid us in the three months before the claim. We are not liable for indirect or consequential loss.

Governing law

These terms are governed by the laws of Poland. The courts of Poland have exclusive jurisdiction, unless mandatory consumer law in your country says otherwise.

Changes to these terms

We may update these terms. Material changes will be notified before they take effect. Continuing to use the service after a change means you accept the updated terms.

Contact

Questions about these terms: hello@ohplayer.com.